Privacy Policy

This Privacy Policy applies to the Website, any sub-domains there of or any API integrations or widgets we offer. As explained below, we collect information from you in various ways when you interact with our Website. By using our website, you consent to our collection and use of information as explained in this Policy and agree to be bound by our Terms of Service.

Please keep in mind that this Privacy Policy does not apply to other Websites, which may be accessible from the Website. External Websites may have data collection, storage, and use practices and policies that differ materially from those contained here.

PERSONAL INFORMATION:

When you access the Website, or through any interaction with us via emails, telephone calls, or other correspondence, we may ask you to voluntarily provide us with certain information that personally identifies you or could be used to personally identify you. You hereby consent to the collection of such information by the Abandoned Cart Automation App. Without prejudice to the generality of the above, information collected by us from you may include (but is not limited to) the following:

Contact Data: such as name, mailing address, e-mail address, and Abandoned Cart Automation App user-name, account number, and password.

Demographic Data: such as your zip code, age, and gender.

Company Data: such as your business name, size, and business type.

COLLECTION OF INFORMATION

epinovus.com will use the information to better serve you and enhance your experience with the Website. Here are some examples of the ways we use your information:

To send you updates about the website to administer your account to respond to customer service inquiries to send marketing materials To improve our Website and marketing efforts To meet any regulatory requirements To send you receipts To facilitate the processing of a transaction between you and a third party

epinovus.com may make your information available on its Website and visible to other users of or visitors to the Website. For instance, subject to certain preferences and permissions as to visibility you will be allowed to make, the information you provide about yourself in response to questionnaires on our website may be made available to others. As such, other users of our Website may be able to personally identify you based on your information made available on our Website. As a further example, if you utilize Third Party Services to log into our Website, other users to whom you may be connected through such third Party Service may be able to view or follow information about you on our website.

NON-PERSONAL INFORMATION

epinovus.com collects non-personally identifiable information from you regarding your usage of our Website (“Non-Personally identifiable information”). Non-Personally Identifiable Information may include, without limitation, Website pages viewed, articles, presentation and videos viewed, time spent using certain features of the Website, demographic data such as server locations, cookies existing on your computer, search criteria used and results, date, time, connection speed, and other information which does not specifically identify you. We collect this information using various technologies, including, but not limited to, cookies and server logs.

The Website also contains web beacons, which are electronic images that are used along with cookies to compile statistics so we can analyze how the Website is being used. Our e-mails may also contain web beacons so we can track how many people open the message or click on links within the message. This information helps us improve our communication and marketing efforts. By using this service we are able (for example) to see how many people visit a given page or clicked on a given link. This information helps us optimize the performance of the Website.

DISCLOSURE OF INFORMATION

Except as otherwise provided in this Privacy Policy or agreed by the User, we will keep your Personal Information private and will not share it with other third parties unless such disclosure is necessary to:

1.  Comply with a court order or other legal process,
2.  To protect our rights or property,
3.  In connection with our sale, merger, consolidation, change of control, or transfer of substantial assets, or
4.  To enforce our Terms of Service. Please keep in mind that while we take reasonable precautions to safeguard your Personal Information no amount of protection can guarantee its security.

We may provide any of these services through third parties, which may necessitate sharing information with them.

epinovus.com does not and will not sell any of your personal information to any third party for purposes of advertising, soliciting, or telemarketing. However, We may allow third parties to serve ads and collect certain anonymous information when you visit the Website. These companies may use non-personally identifiable information during your visits to the Website and other Web sites in order to provide advertisements about goods and services likely to be of interest to you.

THIRD-PARTY SERVICES

epinovus.com employs or contracts with other third parties, companies, or individuals to perform certain functions or services on its behalf. As such, these third parties, companies, or individuals may have access to your information, including Non-Personally Identifiable Information or Personally Identifiable Information, as needed to perform their functions or services, and may not use it for other purposes.

In addition to the above, our Website contains links to other Websites and services not maintained by epinovus. In addition, other Websites and services may also reference or link to the epinovus Website.

COOKIES

In providing the Services, we may use a technology called “cookies.” A cookie is a piece of information that the computer that hosts our Site gives to your browser when you access the Site. Our cookies help provide additional functionality to the Services and help us analyze the Services usage more accurately. You can generally inform the web services with which our Services integrate (such as social buttons, widgets, and other embedded features or content) that you do not want certain information about your webpage visits to be collected. You can also change the way your browser handles cookies. Already existing cookies can be deleted. Please consult www.allaboutcookies.org on how to manage or delete cookies in your browser. This Policy covers the use of cookies and similar files by epinovus.com only and does not cover the use of cookies, flash cookies, and similar files by any third-party advertisers or websites that may be linked to the Site.

This Privacy Policy does not cover the collection of information by cookies or other methods by third parties, such as our business partners. We do not control how such third parties collect information or by what means as such third parties may use their own cookies to collect information about you. Please remember that after we disclose any personal information to third parties, we can no longer control the use of such personal information. Accordingly, Epinovus will not be liable for the acts or omissions of any third party.

SECURITY

We employ procedural and technological security measures, which are reasonably designed to help protect your personal information from unauthorized access or disclosure. epinovus may use encryption, passwords, and physical security measures to help protect your personal information against unauthorized access and disclosure. No security measures, however, are 100% complete and reliable. Therefore, we do not promise and cannot guarantee, and thus you should not expect, that your personal information or private communications will not be collected and used by others. You should take steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a robust password that nobody else knows or can easily guess, and keeping your log-in and password private.

epinovus shall not be responsible for the unauthorized use of your information or for any lost, stolen, compromised passwords, or for any activity on your account via unauthorized password activity.

LEGAL REQUIREMENTS

epinovus.com may disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to 

1. comply with a legal obligation, including lawful requests by public authorities, including to meet national security or law enforcement requirements,
2. protect and defend the rights or property of epinovus,
3. act in urgent circumstances to protect the personal safety of users of the Services or the public, or
4.  identify, contact or bring legal action against someone who may be violating the Terms & Conditions or other agreement with us, to detect fraud, or for assistance with a delinquent account.

THIRD PARTY SITES

This Policy applies only to the Services. The Site and other Services may contain links to other websites not operated or controlled by epinovus, including those operated by End Customers (the “Third Party Sites”). The policies and procedures described here do not apply to the Third Party Sites or services. The links from the Site or placement of Tools on certain Third Party Sites does not imply that epinovus endorses or has reviewed the Third-Party Sites. We suggest contacting those sites, services, entities or persons directly for information on their privacy policies.

EXCLUSIONS

This Policy does not apply to any Personal Information collected by epinovus other than Personal Information collected through the Services. This Policy shall not apply to any unsolicited information you provide to epinovus through the Services, to the Public Areas, or through any other means. This includes any ideas for new products or modifications to existing products, submissions made to the Public Areas, and other unsolicited submissions (collectively, “Unsolicited Information”). All Unsolicited Information shall be deemed to be non-confidential and epinovus shall be free to reproduce, use, disclose, and distribute such Unsolicited Information to others without limitation or attribution.

CHANGES TO THIS PRIVACY POLICY

We reserve the right, in our sole discretion, to change, modify, add, or remove portions of this policy at any time. Any changes or updates will be effective immediately upon posting to the Website or sending a notification to all registered users via email regarding such update. You should review this notice regularly for changes. Your continued use of our Website following the posting of any changes to this notice means you accept such changes.

To keep your Personal Information accurate, current, and complete, please contact us as specified below. We will take reasonable steps to update or correct Personal Information in our possession that you have previously submitted via the Services. Please also feel free to contact us if you have any questions about this Policy or the information practices of this Site. You may contact us as follows:

By email:app-support@epinovus.com

We will retain your personal information for as long as necessary to fulfill the purposes for which we collected it. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of that information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.